Returns & Exchanges
At Spin City Imports, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that updating your wardrobe is completely stress-free and efficient.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all labels and tags are intact, and include the packing slip provided in your portal download.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting your request.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method or process your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing